Warranty Policy

3-Month Color Fading Warranty

At Motiela, we stand behind the quality of our jewelry.

We provide a 3-month unconditional warranty against color fading from the date of purchase.

If the color of your jewelry fades within 3 months of purchase, you may contact our support team to request a replacement.

Warranty Coverage

The warranty covers:

Color fading of the jewelry within the 3-month warranty period.

Warranty Process

To request a warranty replacement, please contact:

Email: contact@motiela.com
Phone: +91-70119-91438

Please provide:

• Order number
• Purchase details
• Photographs of the affected product
• A brief description of the issue

After verification, we will guide you through the replacement process.

Warranty Exclusions

The warranty does not cover:

• Physical damage
• Bending, breaking, or accidental damage
• Scratches caused by use
• Loss or theft
• Damage caused by improper handling
• Damage caused by chemicals, cleaning agents, or other external factors unrelated to normal use

The warranty applies specifically to color fading within the stated warranty period.