Terms & Conditions

Terms & Conditions

Welcome to Motiela. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Use of the Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities
  • Attempt to gain unauthorized access to our systems
  • Interfere with the security or functionality of the website
  • Use our website to distribute malicious software or harmful content
  • Misuse our content, trademarks, images, or intellectual property

We reserve the right to restrict or terminate access to users who violate these terms.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications, and other information are accurate.

However, slight variations in:

  • Product color
  • Texture
  • Size appearance
  • Photography
  • Display appearance

may occur due to lighting, photography, device screens, or other technical factors.

We reserve the right to correct errors or update product information at any time.

3. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices, offers, discounts, or promotions without prior notice.

Orders are subject to payment authorization and product availability.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability
  • Pricing or listing errors
  • Payment issues
  • Suspicious or fraudulent activity
  • Incorrect customer information

4. Orders

Placing an order does not automatically guarantee acceptance of the order.

Once an order is received, we may verify the information and payment details before processing it.

If an order is cancelled by us after payment has been received, the eligible amount will be refunded through the applicable payment method or process.

5. Shipping & Delivery

Orders are shipped to the address provided during checkout.

Estimated delivery times may vary depending on:

  • Delivery location
  • Courier service
  • Public holidays
  • Weather conditions
  • Operational delays
  • Other circumstances beyond our control

Please refer to our Shipping Policy for more information.

6. Returns, Replacements & Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy.

Please review that policy before placing your order.

7. Intellectual Property

All content available on the Motiela website, including:

  • Logos
  • Brand names
  • Product images
  • Product descriptions
  • Graphics
  • Videos
  • Website design
  • Text and other materials

is owned by or licensed to Motiela unless otherwise stated.

You may not reproduce, modify, distribute, publish, copy, sell, or commercially exploit our content without written permission.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Motiela will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control.

9. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated terms will become effective when published on this page.

10. Contact Us

For questions regarding these Terms & Conditions:

Email: contact@motiela.com
Phone: +91-70119-91438